Q&A of Market Research & Degital Marketing


[Question]: What is price of each market research service?

Answer:

It may vary based on your requirements ( research objective, criteria and number of responsdent, length of questionnaire...). Please kindly contact us to have the best price. Link

[Question]: How's HaiSurvey different from other questionnaire system?

Answer:

HaiSurvey is uniquely design to conducting online survey and can be use for complex questionnaire design in setting up the script and logic check. We can directly track the collected data from the system in realtime. Link

[Question]: What's HaiSurvey?

Answer:

HaiSurvey is web-based survey system created by W&S Group. From the provision of global ASP survey system to largest Consumer Panels connection in Indonesia, Vietnam and Thailand, we help our clients to conduct researches in Southeast Asia at low-cost and speedy. Link

[Question]: What's PBI?

Answer:

To determine organization performance we could see from development of the brand. W&S study based on development of PBI (Popular Brand Index) concept which included community top of mind brand, expansive or spread of the brand, total purchase or last used of the brand, and consumer intention to purchase brand. Link

[Question]: What's crosstab?

Answer:

Crosstab is more specific data to classify the percentage of the answer among demographic profile or selected group of people/answer. Link

[Question]: What's GT?

Answer:

GT stand for general table. It's mean the frequency data for each question that's asked. Link

[Question]: How the number of member panel represent all target?

Answer:

A standard survey will usually have a confidence level of 95% and margin of error of 5% which mean we can trust the data 95% and we must accept that the data is not accurate by 5% error.

[Question]: What will they get in answering questionnaire?

Answer:

The member will received points in participating in each questionnaire. Once they collect enough point they can exchange the points to voucher or gift as they wish at the Reward Center.

[Question]: What kind of question type supported?

Answer:

We have more than 40 types of question. Form single choice, multi-choice, matrix, open-end, even video and image support.

[Question]: Do you have sample report of online research?

Answer:

Yes we have several free reports that can be use as your reference. However you should cited our company name and link  as the source of information.

[Question]: How's the Response Rate of the panel?

Answer:

The online panel response rate approximately 5-12% depends on the length of interview and difficulties of the study (Target of respondents, IR, or Quota).

[Question]: What is Incidents rate (IR)?

Answer:

Incidents Rate is precentage of approximately number of targeted people match with the profile requirement of the study. The IR may represent level of the difficulties in targeting the respondents and affect the cost fee.

[Question]: What kind of research project you can cover?

Answer:

We can conduct both online or offline quantitative and qualitative study, such as product testing, advertising evaluation,customer satisfaction and loyalty, service quality, etc with standard or advanced analysis

[Question]: Do you have panel attribute?

Answer:

Yes we have detail profiling of our respondents, such as basic profile, job, SEC, ownership, brand preference, brand usage and media habit. Link

[Question]: How many members do we have?

Answer:

In Vietnam, There're more than 240,000 members and still increasing.

[Question]: how do you recruit the member?

Answer:

We do snowball by current members recommending their friends to join the panel.

[Question]: How long does it take you to deliver the result?

Answer:

Time to deliver raw data will depend on the total number of responsdents and target criteria. Generally speaking, online fieldwork is significantly faster than conventional fieldwork

[Question]: Will you publish our report after finish the study?

Answer:

Client report will be strictly confidential that we will never publish. Link

[Question]: How can we trust the member answer?

Answer:

Quality is our top concern, therefore, we strictly manage our Panel in every stage from registration to survey responding by two main methods:
+ Personnel censoring: manually check register information of sole member, survey results and other activities on panel.
+System censoring: automatic checking through periodic trap, logic and reverse questions.
For customized surveys, our personnel will work in parallel with the system to select the right respondents as client requirements.

[Question]: How many sample should we collect?

Answer:

It's depend on client industry, target and budget. Usually we recommend 400 sample for 95% confidence level. The sample can be vary by 30, 60, 100, 120, 240, 300, 400 and higher depending on the quota. Link

[Question]: Who will be answering questionnaire?

Answer:

We have member who register to answer the questionnaire in the system through vinaresearch.net, our actively online panel. Link

[Question]: Why online research is better than offline research?

Answer:

Online research is mainly cost and time effective. We could collect data up to 1,000 sample a day. Link

[Question]: Who are our main clients?

Answer:

Our main clients are oversea media agency and research.

[Question]: What are our key specialty?

Answer:

Our key specialty is online research and data collection.

[Question]: Is Yim, Nusa and Vina operate under the same company?

Answer:

Yes, we are operating under the same group of company.

[Question]: What are the countries we operating?

Answer:

We're start the operation in Japan in 1999 then expand to Southeast Asia countries start from Vietnam in 2011, Indonesia in 2013 and Thailand in 2014

[Question]: What is W&S ThaiLand?

Answer:

W&S is a digital marketing company from Japan. Link

number of panellist

17-Oct-2017 120,979

Free Direct HaiSurvey

Hotlines

Bangkok
+66 2 6530411
Jakarta
+62 29 022227
Ho Chi Minh
+84 8 3848 3731
Tokyo
+81 3 54217925
 

Company

Recruit

Contact

  • Bangkok +66(2)6530-411
  • Tokyo +81(3)5421-7925
  • Jakarta +62(21)2902-2227
  • Osaka +81(6)6390-1441
  • Hochiminh +84(8)3848-3731
  • Okayama +81(86)293-2934

Company

Recruit

Contact

  • Tokyo +81(3)5421-7925
  • Okayama +81(86)293-2934
  • Osaka +81(6)6390-1441
  • Jakarta +62(21)2902-2227
  • Bangkok +66(2)6530-411
  • Hochiminh +84(8)3848-3731